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If you have a question about any products on the site, please visit the relevant product page and click the button for the seller's contact details.

You can view the status of any orders placed by using the top menu above the search box and clicking 'my account' to sign in, then clicking 'my orders'. You can also log in to your account to contact the seller about a specific order. Click the 'where's my order' button below for more details.

For other enquiries, or if you have already attempted to contact the seller, please contact Hadrian's Wall Heritage quoting your order number and contact details. A member of our team will be in touch as quickly as possible.

Phone: 01434 609700

To ensure the seller's response reaches your inbox please add to your email address book.


For information about becoming a partner, (that's what we call our sellers) please email